Arc Pathway Limited Privacy Policy (Arc Pathway Website)
Effective Date: 21st March 2025
Last Updated: 21st March 2025
At Arc Pathway, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This policy explains how we collect, use, and safeguard data when you visit our public-facing website: www.arcpathway.com.
Please note that this policy only applies to visitors of our website. Separate privacy policies govern our software services:
• Arc Pathway for Schools: please review your terms and conditions
• Arc at Home (for parents and carers): Arc at Home Privacy Policy
If you are using either the Arc Pathway for Schools or Arc at Home platforms, please refer to the relevant privacy policy linked above.
1. Who we are
Arc Pathway provides educational tools for early years practitioners and families to support child development. Our website is intended to inform, educate, and allow visitors to get in touch or learn more about our services.
For this public website only, Arc Pathway acts as a data controller in accordance with the UK General Data Protection Regulation (UK GDPR).
Contact details:
Arc Pathway Limited
Email: dpo@arcpathway.com
Address: 4th Floor, 58-59 Great Marlborough Street, London, England, W1F 7JY
2. What data we collect on the website
When you browse or interact with our website, we may collect:
• Contact information: such as your name and email address when you complete a form
• Technical information: IP address, browser type, device type, time zone, and operating system
• Usage data: which pages you visit, how long you stay, and how you navigate the site
We do not collect any special category or child-related data through the public website.
3. How we collect data
We collect data:
• Directly from you, when you submit an enquiry, request a demo, or sign up for updates
• Automatically, via cookies and analytics tools like Google Analytics, to help us understand visitor behaviour
4. How we use your data
We use the data collected from our website to:
• Respond to your messages or requests
• Send updates or marketing communications (with your consent)
• Monitor and improve the website’s performance and usability
• Ensure website security
We rely on legitimate interests and consent as the lawful bases for processing personal data collected on this site.
5. Cookies
We use cookies and similar technologies to personalise your experience and analyse traffic. You can manage your cookie preferences through your browser or via our cookie banner.
For more details, see our Cookie Policy
6. Sharing your data
We may share your data with third-party providers (such as hosting, email, or analytics services), but only as necessary to operate our website. These providers must adhere to strict data protection standards.
We do not sell or rent your data.
7. Data retention
We keep your data only for as long as necessary to fulfil the purpose it was collected for, or to comply with legal or regulatory requirements.
8. Your rights
Under UK GDPR, you have rights regarding your personal data, including:
• Access to the data we hold about you
• Correction of inaccuracies
• Erasure of data, in certain circumstances
• Objection to or restriction of processing
• Withdrawal of consent at any time
To exercise these rights, contact us at [Insert email].
9. Third-party links
Our website may link to external websites, including our software platforms. Different terms may apply to those sites. For the Arc Pathway software platforms, please refer to their respective privacy policies:
• Arc Pathway (Schools) Privacy - Please refer to your terms and conditions
10. Updates to this policy
We may update this Website Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.